For startups & SMBs

Docs


Careers

Blog

Pricing

Terms of Use

Privacy policy

Contact us

Sign up

Privacy policy

Stacktape s.r.o, company ID 53071930, with its address being Ľudovíta Fullu 3104/15, 841 05, Bratislava, Slovakia (furthermore as “Stacktape”, “we”, “us” or “our”) considers fair use of data, its protection and privacy to be of upmost importance.

In case of using any of our products or services (furthermore regarded as “Products” and / or “Services”) described in our Terms of Use, you are subject to both our Terms of Use and Privacy Policy (and thus are furthermore referred to as “User”, “Client”, “Customer”, “you” or “your”). By doing so, you claim responsibility of being properly informed about us collecting, storing, using and / or otherwise being in contact with your data according to our Privacy Policy and / or Terms of Use. You also declare consent with us doing so.

This Privacy Policy has been created to serve beneficially to anyone subject to our Terms of Use or Privacy Policy, especially those with data usage concerns. Hence, please do take your time to read our Privacy Policy thoroughly and carefully.

Contents

1. Data Collection and Usage

Stacktape uses Splitbee, and Microsoft Clarity for collecting and analyzing data. For more information regarding third-party service providers, please read the Third-Party Disclosure section.

Stacktape vows to maintain maximum effort to collect and / or get in touch with the minimum amount of both personal and non-personal data necessary for providing our Services. These may include:

  • Email - necessary for providing paid subscriptions Services, newsletters, email support
    • Used to:
      • Send information, respond to inquiries, requests or questions
      • Process subscriptions, send information and / or updates regarding subscriptions
      • Send additional information, updates related to our Products and / or Services
      • Send notifications about changes in Terms of Use, Privacy Policy or other documents
      • Marketing purposes within our own mailing list
  • Telemetry data - fully anonymous and can be opt-out of
    • For full specifications, see Stacktape’s telemetry
    • Used to:
      • Improve the quality of our Products & Services
    • Overview of collected data
      • command - Command used
      • cliArgs - Used command line arguments (only names, not values)
      • timestamp - Invocation timestamp
      • locale - Preferred system locale
      • timeZone - System timezone
      • platform - Command used
      • systemId - Random, non-identifiable system signature (UUID)
      • invokedFrom - “cli” or “sdk”
      • invocationId - Unique identifier of the invocation
      • duration - Duration of the command in milliseconds
      • outcome - “Success”, “user interruption” or an error code
      • version - Stacktape version used

2. Data Retention

According to both Splitbee and Microsoft Clarity, both third-party service providers should be GDPR- and CCPA-compliant. The data provided to both are stored by each respective third-party according to their policies. For more information regarding third-party service providers, please read the Third-Party Disclosure section.

Data collected directly by Stacktape is stored on our own AWS account, region eu-west-1, Ireland, Europe.

At any given time, you are entitled to access your personal information and / or ask for it being corrected, updated or deleted. If you would like to exercise this right, please contact us solely via email means of communication listed in the Contacting Stacktape section. Please be aware that this process might take up to 14 days.

In case of terminating your account, please note, that Stacktape might retain your data for any given time, as long as we have a legitimate reason to do so. We also reserve the right to provide the data to any respective law enforcement and / or other eligible entities and / or institutions, even after termination of your account.

In case deletion of personal data, please contact us solely via email means of communication listed in the Contacting Stacktape section. Please be aware that for your own protection, this process might take up to 14 days and may require additional means of identification. Stacktape reserves the right to decline your request, should you fail to sufficiently identify yourself.

3. Data Protection

Stacktape uses high standards of security to protect its Services and the data of its Users. All data bound to stacktape.com is encrypted via SSL/TSL when transmitted to your browser. Any database data is also encrypted.

All transactions are fully processed through Stripe. Stacktape does not collect or store any of your billing data. For more information about how Stripe collects, stores, processes or otherwise handles your data look into Stripe’s privacy policy or other documentation.

4. Cookies

Stacktape does not use any cookies on its own in any way.

However third-party providers, used by Stacktape to provide some of its Services or parts of their Services, may use cookies. Stacktape bears no responsibility for third-party providers doing so.

For better information, please read the Third-Party Disclosure section, which contains a list of third-party providers, links to their websites and legal documents.

5. Third-Party Disclosure

Stacktape uses third-party providers to provide some of its Services or parts of their Services. These include:

Data collection and usage for third-party service providers are specified below and / or in their respective documentation or privacy policies. In case of any discrepancies between specifications found in Stacktape’s Privacy Policy and the privacy policies of the above mentioned third-party service providers, the more recent is the valid document.

Splitbee
For full specifications, look at Splitbee privacy policy and Splitbee documentation.

Data collected and stored according to Splitbee’s privacy policy:

  • Unique ID - Random generated ID. Is not tracked across domains
  • Country - Country of the user
  • Page Views - Automatically tracking all page views a user did
  • Referrer - Stored referring page, if available
  • User Agent - Parsed User Agent to get information about the browser & operating system
  • Usage Duration - Time spent on a page

Splitbee claim to not store the IP address of a user.

Microsoft Clarity
For full specifications, look at Microsof privacy statement and Microsoft Clarity documentation.

Cookies set by Microsoft Clarity according to their documentation:

  • _clck (String) - Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
  • _clsk (String) - Connects multiple page views by a user into a single Clarity session recording.
  • CLID (String) - Identifies the first-time Clarity saw this user on any site using Clarity.
  • ANONCHK (Flag) - Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn’t use ANID and so this is always set to 0.
  • MR (Flag) - Indicates whether to refresh MUID.
  • MUID (GUID) - Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
  • SM (Character Flags) - Used in synchronizing the MUID across Microsoft domains.

Microsoft Clarity claims that the cookies used are non-personally identifiable.

Data collected by Microsoft Clarity according to their documentation:

  • Envelope (JSON field e)
    • Description: Contains metadata information about the payload and page
    • Fields: [Version, Payload Sequence, Start Time, Duration, ProjectId, UserId, SessionId, PageNumber, Upload Type, IsLastpayload]
  • Analytics (JSON field a)
    • Description:
      • Contains information about user interactions on the site. Used for analytics and playback of interactions. Clarity collects the following type of events.
      • Interaction events: click, scroll, mouse move, window resize, selection, input, and so on.
      • Diagnostic events: script and image errors, logs, performance events, and so on.
      • Page events: document sizes, page visibility, page unload, metrics, and dimensions about the page.
      • Custom events: Custom variables/events set by the website based on some event.
    • Fields: [Time, EventType (Variable number of fields that contain information about the event based on the event type.)]
  • Playback (JSON field p)
    • Description:
      • Contains information about the DOM and mutation events. Used for session playback. Data includes information about each DOM node such as:
        • Positional information: parent, position, previous node, and so on.
        • Layout details: Attributes, height, and width of the node used for display.
        • Content: Content within the node. For privacy-sensitive fields, this will be masked content not the actual text.
    • Fields: [Time, EventType, ID, ParentId, Previous Node Id, Html Tag, Position among sibling nodes, Selector, Hash, Attributes, Value, Width, and Height]

For more technical details, Microsoft Clarity has provided an open-source project on GitHub.

Stacktape bears no responsibility on how third-party providers collect, use, store, otherwise manipulate and / or protect any of your data. This is done all accordingly to the respective policies, terms or other legal documents of the third-party providers. By using any of our Services that include third-party providers, you agree with these circumstances.

Other than the above mentioned third-party service providers, Stacktape does not provide any data to any other third-parties.

Stacktape reserves the right to provide any information to respective entities and institutions if required to do so by law or any kind of law enforcement.

6. Contacting Stacktape

Stacktape may be contacted via multiple ways:

By contacting Stacktape, you give Stacktape a worldwide, non-exclusive perpetual right to any ideas, information, designs, materials, solutions etc. contained in any form of communication or arising from it.

You also agree not to pass any commercially or otherwise sensitive data and information to Stacktape. In case of violation, Stacktape bears no liability.

7. About this Privacy Policy

Stacktape has the right to unilaterally modify this policy and/ or any additional policies that apply to our Services. Stacktape may do so at any given time in any way. Changes to these and / or other policies will not apply retroactively.

Stacktape will notify registered Users and Users subscribed to our newsletter at least seven days prior to new policies coming into effect.

In some cases, changes that are addressing pressing matters or are bound by legal reasons will be put into effect immediately. Stacktape will notify registered Users and Users subscribed to our newsletter about such changes.

If you ever find yourself not agreeing to any modifications of this and / or other policies, you are advised to discontinue the use of our Services.

If you do not comply with this policy, other policies and / or their future modifications, you agree to Stacktape having the right to take action at any given time. If we do not exercise this right immediately, it does not mean we are giving up any right to do so in the future.

If any part of this policy, other policies and / or their future modifications are rendered invalid or void, the rest remains effective.

The section titles of this policy are for convenience only and bear no legal or contractual effect.

Have a question? We're here for you.

Stay in touch

Join our monthly product updates.

input icon

Copyright © Stacktape 2024