What you will do

• Investigate, diagnose, and recommend solutions for complex technical issues.
• Troubleshoot, debug and determine steps to reproduce faulty behavior.
• Report bugs and feature requests to the product team.
• Collect user and customer feedback. Propose improvements to the product team based on the feedback.

Who we are looking for

• You are a problem solver.
• You can read and analyze logs.
• You have a basic understanding of programming and software development.
• You have a basic understanding of SQL, REST APIs, network requests, hosting, servers and deployment process.
• You are excellent at spoken and written communication.
• You can learn new things quickly.

Why you will enjoy it here

• A lot of interesting challenges.
• Friendly atmosphere, wild teambuildings.
• You can work remotely.
• Flexible working hours

Before applying for this role, we recommend familiarizing yourself with Stacktape. Trying out its features, understanding how it works, and recognizing its quirks will not only make you more comfortable but also provide helpful tips that could assist you in the interview.